REFUND POLICY

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date. Refunds are issued through Stripe, our payment processor. To request a refund, email smartin0527@gmail.com with the email address you used at checkout.

This guarantee applies to DIY training programs (one-time purchases) and to your first payment for an online or premium coaching subscription. Because the guarantee covers your first month, you can try coaching risk-free and cancel before the next billing cycle.

Email us at smartin0527@gmail.com or call 317-658-2562 with the email address on your order, and we'll take care of it. Approved refunds are issued through Stripe to your original payment method and typically appear within 5–10 business days.

Online and premium coaching subscriptions renew monthly until cancelled. You can cancel anytime through the "Manage Billing" option in your client dashboard or by contacting us. Cancelling stops future charges; your access continues through the end of the period you've already paid for. We don't charge cancellation fees.

Personal training session packages and youth class enrollments are arranged directly with us. If a session or class doesn't work out, contact us and we'll work with you on a fair resolution — including credits toward future sessions or a prorated refund where appropriate. Unused sessions in an active package won't simply be lost.

Questions about this policy? Contact Jon Martin / CGX Performance at smartin0527@gmail.com.